FAQs

These are some of the most common questions and answers about Kikero. If you cannot find your question in the list below, please click on the support button to the right and fill in the form to submit your question.

GENERAL

Kikero is a legal inquiry platform that that allows users to easily and quickly find legal information and answers from lawyers to their legal questions and issues.

Kikero currently only covers British Columbia law in Canada.

Yes. For $69 plus taxes, you receive a 15 minute phone or video call consultation with a lawyer that you choose. Note that for a video call consultation, you will need to have the Google Hangouts app installed on your phone.

You should expect to hear back from the lawyer within the same business day.

If your questions exceed the 15 minute consultation, you will have to go through Kikero and pay for the lawyer’s time again, or you may make a physical appointment with the lawyer directly and have a consultation with the lawyer at the lawyer’s professional rates.

Your privacy and information are of utmost importance to us and we do not share your information with anyone but the lawyer you choose.

We pre-screen all lawyers before they can join Kikero and make sure they are authorized to practice law in British Columbia with no disciplinary records or restrictions. Kikero then interviews and reviews them to ensure they are knowledgeable, competent, and qualified to serve users properly.

No. Kikero does not refer lawyers for legal services or legal advice. Kikero is a legal information platform allowing users to only obtain legal information from lawyers.

Legal information is the reiteration of legal facts and processes. It is purely objective. An example would be information on how to file a notice of civil claim. Legal advice, on the other hand, is advice that involves interpretation and is subjective. An example would be telling you why you should negotiate a settlement instead of filing a lawsuit.